How To Reach Our Concierge

To begin crafting your ideal sea voyage, we invite you to connect with our specialists. The most efficient method is to complete our secure online enquiry form, providing us with the initial details of your party, desired dates, and any specific interests you may have. This allows our team to prepare a considered and relevant response.

For more direct or complex discussions, our senior charter planners are available via the contact details provided at the end of this page. We consider each enquiry the start of a relationship, built on discretion, expertise, and a shared passion for responsible travel. Whether you are planning a multi-day expedition to the Gili Islands or a sunset cruise along the Uluwatu coast, our team is ready to listen and advise.

Response Time & Process

We are committed to providing a prompt and thorough service. Upon receiving your enquiry, you can expect a personal acknowledgement from a dedicated concierge member within 24 hours. Our process is designed to be collaborative and transparent, ensuring the final itinerary perfectly aligns with your expectations for an electric yacht charter in Bali.

Following the initial contact, we will schedule a brief consultation call at your convenience to delve deeper into your preferences. This allows us to understand nuances that emails cannot always capture. Subsequently, we will present a detailed, no-obligation proposal outlining a potential itinerary, vessel specifications, and transparent pricing. Your journey is unique, and our process reflects that at every stage.

Languages We Operate In

Our international team is adept at communicating with a global clientele. We conduct all primary communications in English to maintain a consistent standard of clarity and detail. Our team members are also fluent in Bahasa Indonesia, ensuring seamless coordination with our local partners, crew, and on-the-ground suppliers.

To better serve our guests, members of our concierge team are also proficient in Mandarin, Japanese, and German. Should you prefer to correspond in one of these languages, please indicate this in your initial enquiry, and we will ensure the appropriate specialist is assigned to manage your booking.

Office Hours & Time Zones

Our main operations are based in Bali and run on Indonesia Central Time (WITA), which is GMT+8. Our standard office hours are from 9:00 AM to 6:00 PM, Monday to Saturday. During this time, our team is fully available for consultations, itinerary adjustments, and real-time support for our guests at sea.

We understand that our clients are located across the globe. We are highly flexible and regularly schedule calls and consultations outside of our standard hours to accommodate different time zones, from Los Angeles to London. Your convenience is our priority, and we will coordinate with you to find a suitable time for any necessary discussions.

Visiting Bali — Logistics

Our role as your concierge extends beyond the deck of your yacht. We provide comprehensive logistical support to ensure your entire Bali experience is effortless. This includes arranging premium, private vehicle transfers from Ngurah Rai International Airport (DPS) directly to your accommodation or the marina.

Should you require recommendations for accommodation, our curated portfolio includes private villas in Canggu, luxury resorts in Nusa Dua, and boutique hotels in the cultural heart of Ubud. We have vetted these partners for their quality of service and commitment to sustainability, ensuring they align with our brand ethos. We can liaise with your hotel or villa manager to coordinate every detail of your electric yacht Bali excursion, from pick-up to drop-off.

Frequently Asked Questions

What is the cruising range of an electric yacht in Bali?

Our vessels are equipped with state-of-the-art battery systems and hybrid-solar technology, offering substantial range. A typical day charter exploring the waters around Nusa Lembongan and Nusa Penida is easily accomplished on a single charge. For longer, multi-day voyages, our systems are designed for efficient energy regeneration, and our captains are experts in itinerary planning that incorporates discreet, minimal-impact charging or generator use, ensuring your journey is uninterrupted and sustainable.

Is the experience truly silent?

Yes, one of the most remarkable aspects of an electric yacht is the near-total absence of engine noise and vibration when under electric power. You will hear only the sound of the waves, the wind, and the life of the sea around you. This creates an incredibly immersive and peaceful environment, allowing for undisturbed conversation and a profound connection with the marine world. It is a fundamentally different and more serene experience than a conventional motor yacht.

What sustainability practices do you follow?

Our commitment to sustainability is core to our operation. Beyond our zero-emission electric propulsion, we eliminate single-use plastics onboard, source local and organic produce for our catering, use reef-safe sunscreens and cleaning products, and actively participate in local marine conservation initiatives. We believe luxury and responsibility are not mutually exclusive, and we provide our guests with an experience that actively respects and preserves the beauty of Bali’s marine ecosystems.

Can you accommodate specific dietary requirements?

Absolutely. Our private chefs are highly experienced in catering to a wide range of dietary needs, including vegetarian, vegan, gluten-free, kosher, and halal, as well as managing any specific allergies. We ask that you provide us with all dietary information during the booking process so we can provision the yacht accordingly and design a bespoke menu that is both safe and delicious for every member of your party.

What are your crew’s qualifications?

Our crew are the heart of the Electricyachtbali Concierge experience. Each captain is a commercially licensed, highly experienced mariner with intimate knowledge of Balinese waters. Our stewardesses and deckhands are trained to the highest standards of luxury hospitality and safety. The entire team undergoes regular training in first aid, safety protocols, and service excellence, ensuring your time on board is not only enjoyable but also impeccably safe and professional.

Can we completely customise our itinerary?

Yes, every charter is a blank canvas. While we offer suggested itineraries based on our local expertise—from snorkelling with Manta Rays off Nusa Penida to discovering secluded coves—we encourage you to share your vision. We will collaborate with you to build a completely bespoke journey. Whether you desire adventure, relaxation, or a celebration, the schedule, destinations, and activities are tailored to your group’s unique interests and pace.

What is the best season for an electric yacht charter in Bali?

Bali offers a beautiful tropical climate year-round. The prime charter season is during the dry months, typically from April to October, when you can expect clear skies, calm seas, and excellent visibility for diving and snorkelling. The shoulder months can also be wonderful, with fewer crowds. Even in the wetter season (November to March), conditions are often excellent for cruising, with rain usually confined to brief, localised showers.

How is safety managed at sea?

Safety is our paramount concern. Our yachts are equipped with the latest navigation, communication, and safety equipment that exceeds international maritime standards. This includes life rafts, life jackets for all guests including children, first aid kits, and fire suppression systems. Before each departure, our captain provides a comprehensive safety briefing. Our experienced crew is trained to handle any situation with calm professionalism.

Are children welcome on board?

We warmly welcome families and children of all ages. An electric yacht provides a safe, stable, and engaging environment for a family adventure. We can provide child-sized life jackets and tailor activities and menus to suit our younger guests. Please inform us of the ages of any children in your party so we can make all the necessary preparations to ensure their comfort and safety throughout the charter.

What is your booking and cancellation policy?

To secure a charter, we typically require a 50% deposit upon signing the charter agreement, with the final balance due 30 days prior to embarkation. Our cancellation policy is detailed in the agreement, but generally, deposits are non-refundable. We strongly recommend our clients obtain comprehensive travel insurance to cover unforeseen circumstances. We aim to be as flexible as possible and will always discuss options in the event of a required change.